Relevance verified: 22/04/2026
This Cookie Policy applies to the official Jokabet Casino website, accessible at https://jokabet-ukcasino.com/ (the “Site”). It explains what cookies are, which cookies we place on your device when you visit the Site, why we use them, and what choices you have.
Please read this document alongside our Privacy Policy, which describes how we handle personal data more broadly. If anything in this Cookie Policy conflicts with the Privacy Policy, the Privacy Policy takes precedence.
Jokabet Casino operates under licence number OGL/2024/1630/1008, issued by the UK Gambling Commission. As a regulated gambling operator, we are required to maintain transparent records of how we collect and process data, including data gathered through cookies.
1. What Are Cookies?
Cookies are small text files that a website saves to your browser or device when you first visit. On your return, the site reads those files to recognise you and recall certain information about your previous visit. Cookies cannot execute code, carry viruses, or access files already stored on your hard drive.
Similar technologies, such as pixel tags, web beacons, local shared objects (“Flash cookies”), and browser fingerprinting scripts, work in comparable ways and are also covered by this policy. For simplicity, we refer to all of them collectively as “cookies” throughout this document.
Cookies can be:
- Session cookies – temporary files deleted the moment you close your browser.
- Persistent cookies – files that remain on your device for a defined period or until you delete them manually.
- First-party cookies – set directly by the Jokabet Casino Site.
- Third-party cookies – set by external services we embed on our pages, for example analytics or payment providers.
2. Legal Basis for Using Cookies
We use cookies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR). Specifically:
- Strictly necessary cookies are placed without consent on the grounds of legitimate interests essential to the operation of the Site and the delivery of services you have requested.
- All other cookies, including functional, analytical, and marketing cookies, are placed only with your freely given, specific, informed, and unambiguous consent, which you provide through our cookie consent tool when you first visit the Site.
You may withdraw consent for non-essential cookies at any time, and this will not affect the lawfulness of processing that took place before your withdrawal. Details on how to do this are set out in Section 7 below.
3. Categories of Cookies We Use
The table below describes each category of cookie, our purpose for using it, and how long the cookies in that category remain active.
| Category | Purpose | Consent Required? | Typical Duration |
|---|---|---|---|
| Strictly Necessary | Keep the Site functional. This includes maintaining your session when you log in to your Jokabet account, enabling secure page transitions, load balancing, and fraud-prevention checks required by the UK Gambling Commission. | No | Session / up to 24 hours |
| Functional | Remember your preferences (language, currency display, game lobby layout) so you do not have to reset them each visit. Also store responsible gambling settings such as deposit limits and session reminders you have configured. | Yes | Up to 12 months |
| Analytics and Performance | Collect aggregated, anonymised data about how visitors interact with the Site: which pages are visited most often, where users click, and how long sessions last. This data helps us improve page speed, fix errors, and prioritise new features. We use Google Analytics 4 for this purpose. | Yes | Up to 13 months |
| Marketing and Targeting | Track your interactions with our promotional content across the Site and, where you have consented, across partner websites. This enables us to show you relevant bonus offers and to measure the effectiveness of our advertising campaigns. | Yes | Up to 90 days |
We keep an up-to-date record of all cookies actively set on the Site. Should you require a full list of individual cookie names, their exact lifespans, and the data they collect, please contact us at [email protected].
4. Strictly Necessary Cookies in Detail
Because our Site provides real-money gambling services to UK residents, certain cookies are indispensable for safety and regulatory compliance. Without them, core features of the Site would not function correctly. These include:
- Authentication tokens that keep your account session active and secure while you navigate between pages.
- Anti-cross-site-request-forgery (CSRF) tokens that protect your account from unauthorised actions.
- Geolocation and IP-restriction checks required to confirm you are accessing the Site from a permitted jurisdiction, as mandated by the UK Gambling Commission.
- Self-exclusion and account-restriction flags that enforce any responsible gambling measures you or we have applied to your account under our obligations as a UKGC-licensed operator.
- Load-balancing identifiers that route your requests to an appropriate server, ensuring consistent performance.
Blocking these cookies through your browser settings will prevent you from logging in, making deposits, or playing any games on the Site.
5. Functional Cookies in Detail
Functional cookies improve your experience by recalling the choices you have already made. For example, if you set a daily deposit limit in your account settings, a functional cookie ensures that limit is immediately recognised when you return to the cashier page. Similarly, if you prefer to browse the game lobby in a particular order or have selected a specific table-stake range for live casino games, these preferences are stored so you spend less time reconfiguring the Site on each visit.
Responsible gambling tools we persist through functional cookies include:
- Session-time reminders and cool-off notifications.
- Reality-check interval preferences.
- Display settings that surface your net-session profit or loss information.
6. Analytics and Performance Cookies in Detail
We use Google Analytics 4 with IP anonymisation enabled. This means Google receives a truncated version of your IP address rather than your full address, preventing individual identification at the network level. The data produced is aggregated, and we do not use it to build profiles of individual users.
The information gathered includes:
- Browser type and version, and device type.
- Approximate geographic region at country and city level.
- Pages visited and the order in which they were visited.
- Time spent on pages and error messages encountered.
We use this information solely to understand how the Site is performing and to inform improvements to navigation, page speed, and content relevance.
You may opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. Alternatively, you can withdraw consent for analytics cookies at any time through our cookie preference centre.
7. Marketing and Targeting Cookies in Detail
With your consent, we may place marketing cookies to:
- Track which bonus pages, landing pages, or promotional emails led you to register or make a deposit.
- Limit the frequency with which you see the same promotional message across the Site.
- Measure the conversion rate of our advertising campaigns and improve their relevance.
- Share aggregated audience data with advertising technology partners who help us reach new players on other platforms, provided you have given consent for this under applicable data protection law.
We do not use marketing cookies to serve advertising to people who have registered with GamStop or who have self-excluded from the Site. Our systems actively suppress marketing activity for accounts that carry any active responsible gambling restriction, in line with UKGC Licence Condition 5.1.1.
8. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies directly, but we only embed third-party services from providers whose privacy and data practices we have reviewed. The third parties whose cookies may be present on the Jokabet Casino Site include:
| Provider | Purpose | Privacy Information |
|---|---|---|
| Google LLC | Analytics (Google Analytics 4), advertising attribution | https://policies.google.com/privacy |
| Cloudflare, Inc. | Security, DDoS protection, performance (CDN) | https://www.cloudflare.com/privacypolicy/ |
| Payment service providers (Visa, Mastercard, Apple Pay, Google Pay) | Secure transaction processing, fraud prevention | Respective provider privacy policies |
For any third-party service not listed above that you believe is setting cookies on your device through the Jokabet Casino Site, please notify us at [email protected] so we can investigate.
9. Managing Your Cookie Preferences
Cookie Consent Tool
When you first visit the Site, a cookie notice will appear offering you the choice to accept all cookies, reject non-essential cookies, or customise your preferences by category. Your selection is recorded and respected on all subsequent visits.
You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of any page on the Site. Withdrawing consent is straightforward and takes immediate effect; it will not affect the validity of any processing carried out while consent was in place.
Browser Settings
All major browsers allow you to control cookie behaviour through their settings menus. The steps differ slightly between browsers, but guidance is available at the following addresses:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- Microsoft Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-168dab11-0753-043d-7c16-ede5947fc64d
- Apple Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Please be aware that blocking all cookies through your browser may prevent you from logging in to your Jokabet Casino account and will disable certain security features of the Site. If you clear all cookies, your consent preference will also be reset and the cookie banner will reappear on your next visit.
Opting Out of Interest-Based Advertising
If you do not wish to receive interest-based advertising from networks that may use data collected from the Jokabet Casino Site, you can register your preference with the following opt-out services:
- Your Online Choices: https://www.youronlinechoices.com/
- Network Advertising Initiative Opt-Out: https://optout.networkadvertising.org/
These opt-outs work by placing a specific cookie in your browser that instructs participating networks not to serve you targeted advertisements. If you clear your cookies after opting out, you will need to register your preference again.
10. Cookies and Responsible Gambling
As a UK Gambling Commission licensee, Jokabet Casino takes its safer gambling obligations seriously. Certain cookies on our Site are specifically designed to support responsible gambling, rather than commercial objectives. These include cookies that:
- Enforce deposit, loss, wagering, and session-time limits set by players.
- Trigger reality-check pop-ups at intervals selected by the player.
- Remember a player’s choice to take a cooling-off period or time out.
- Permanently recognise a self-excluded account so that the player cannot inadvertently access the Site during the exclusion period.
These cookies are classified as strictly necessary and cannot be disabled, because disabling them could undermine protections that players have actively chosen for their own wellbeing. For more information about the tools available to help you gamble responsibly, please visit our Responsible Gambling page at https://jokabet-ukcasino.com/responsible-gambling/.
11. Your Rights Under UK GDPR
To the extent that cookies collect personal data, for example an IP address or a unique device identifier linked to your Jokabet Casino account, UK GDPR gives you the following rights:
- Right of access – you can request a copy of the personal data we hold about you, including data collected through cookies.
- Right to rectification – if any personal data collected is inaccurate or incomplete, you can ask us to correct it.
- Right to erasure – in certain circumstances, you can request that we delete personal data collected through cookies, subject to our legal and regulatory obligations as a licensed gambling operator.
- Right to restrict processing – you can ask us to limit how we use personal data collected through cookies while a dispute is being resolved.
- Right to data portability – where processing is based on consent or contract and is carried out by automated means, you can ask for your data in a structured, commonly used, machine-readable format.
- Right to object – you can object to processing of personal data based on legitimate interests, including analytics and performance tracking.
- Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time without affecting prior processing.
To exercise any of the above rights, please contact us using the details in Section 12. We aim to respond to all requests within one calendar month. If we require an extension, we will inform you within that period and explain why.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/ or by calling their helpline on 0303 123 1113.
12. Contact Us
If you have questions about this Cookie Policy, wish to exercise your data rights, or believe that cookies on the Site are behaving in a way that is inconsistent with what is described here, please get in touch:
- Email: [email protected]
- Telephone: +44 20 7946 0958 (Monday to Saturday, 9 AM to 10 PM)
- Post: Jokabet Casino, Westfield Stratford City, Montfichet Road, Olympic Park, London, E20 1EJ, United Kingdom
We operate under UK Gambling Commission licence number OGL/2024/1630/1008 and are committed to handling all data-related enquiries promptly and in compliance with applicable law.
13. Changes to This Cookie Policy
We review this Cookie Policy periodically and update it whenever we add new cookies, change our use of existing cookies, or when new legal guidance from the ICO or the UK Gambling Commission requires us to do so. Where changes are material, we will notify you via an updated cookie banner on the Site and, where appropriate, by email to registered account holders.
Continued use of the Site after a change to this policy constitutes acceptance of the updated terms for strictly necessary cookies. For all other cookie categories, we will ask for fresh consent if the nature of the data collected or the purpose for which it is used changes materially.